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Moving Glossary

 [ A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z ]

A

Access – Space at and around the property for removal
vehicles, and whether lifts are available for
apartments. This is usually assessed by the consultant to ascertain any difficulties the vehicle may encounter.

Agent – A person or company appointed by
your mover to act on their behalf, or a member of a Van
Line

Air Ride Suspension – Feature on a removal
vehicle, to aid smoother transit

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B

 

Blanket
Wrapping –
Method of packing furniture to prevent
damage in transit

Bonded
Warehouse –
Warehouse that meets with local
Customs specifications, allows the storage of items that
have not yet gained customs cleared status

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C

Cartons – Boxes for packing smaller items, some are
specifically designed for certain types of items e.g.
Books, Clothing on hangers.

Chargeable
Weight
– The weight used by an airline to determine
the air freight charge ConsultantPerson who will call at your property, discuss
your particular move requirements, usually making a note
of items to be moved, provide information about their
company and a removal quotation.

Container
Steel
container used for shipping your belongings overseas,
can be used for sea, road or rail shipments

Container
Storage –
Large wooden containers, your belongings
are loaded into them, sealed and then the container is
stacked away

Containerized
Vehicle –
Specialist removal vehicle which is
designed to carry storage container, your belongings can
therefore be loaded or unloaded at your residence

Conventional
Storage –
Your belongings are stacked on the floor
in an allocated space and usually covered with sheeting.

Custom
Approved Warehouse –
Warehouse that meets with local
Customs specifications, allows the storage of items that
have not yet gained customs cleared status

Corporate
Account –
When your employer is responsible for
the removal charges Cost
per cubic meter –
A rate given on the estimated
space your belongings will fill on a truck / container.
Note, ensure you are happy with the estimated volume,
ask the mover for a list of the items the rate is based
on. Cost
per 100 lbs –
A rate given on the estimated weight
of your belongings. Note, ensure you are happy with the
estimated weight, ask the mover for a list of the items
the rate is based on and a Weight Ticket, confirming the
actual weight at the time of the move. Cost
per cubic feet –
A rate given on the estimated
space your belongings will fill on a truck /
container. Note, ensure you are happy with the estimated
volume, ask the mover for a list of the items the rate
is based on. Cost
per hour –
A rate given per hour based on the
number of men and size of truck, you will be charged on
the time taken to carry out the move. Crate
A wooden crate made specifically to carry a high
value / delicate item e.g., Large Mirror or a wooden
case made specifically to fit several items in for long
distance or international moves.

Customs
Clearance
– Regulations and
procedures covering the entry of goods into accounts

 

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Declared Value – Value you the owner declare
your goods to be for the purpose of insurance. This will
form the basis of your insurance cover and it is
important that it reflects the value of your belongings,
it could be the full replacement value or the
second-hand (Indemnity) value dependant on the type of
cover you are arranging.

Dedicated truck / container – A truck or
container carrying your belongings exclusively, with
move dates specified by you and agreed by the mover.

Destination Agent – Agent responsible for
arranging customs clearance and delivery of your
shipment.

 

Domestic
Move within same country, state, county

 

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E

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Excess
The amount that will be deducted from any
insurance settlement, may be a per item excess or per
total claim.

Exclusions
Items or cause of damage specifically excluded
from the policy. For example money, jewelry,
mechanical derangement, check the insurance information
provided by your mover.

Export
Wrapping
– Method of packing household and personal
effects for transportation overseas

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Ferry
Vehicle –
Small vehicle used when access at
residence is restricted, the ferry vehicle goes between
the house and large removal truck with your possessions

Fire
Insurance Cover –
Specifically
to cover the risk of fire, sometimes this risk is
included within a policy, other instances it is
specified separately

Fixed
price quote –
A rate given based on all the
information supplied by you to the mover, this is the
price charged as long as the information supplied is
accurate. Foam Molding – Foam molded to
the shape of specific items, usually very high value and
delicate items.

Full
Cover –
Detailed insurance cover, usually includes
loss, theft, fire and breakage, (breakage maybe
restricted to items packed by your professional mover).
May carry excess or deductible, maximum limits on total
value or certain types of items, pairs and set clause,
mechanical derangement clause and specific exclusions,
for example money, stamp collection and jewelry.
Always read details carefully.

Full
Container Load
– A container carrying your
belongings exclusively, with specified move dates as
agreed with your mover

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G

 

Groupage – Your belongings use part of the space
in the container, the costs are shared and this method
of transport usually results in a saving although
transit times are usually longer. Return
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H

 

Home
Packing –
An option when you choose to carry out
your own packing

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I

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Indemnity
Cover –
The
value of your items allowing for depreciation and ware,
the second-hand value.

Inland
Move –
Move within same country, state, county

Intrastate
Move –
Move
within same state

Insurance
To cover your belongings whilst in transit or
storage – see Insurance section for further details.

Insurance
Certificate –
A certificate is sometimes given to
you or held on your file by your mover. It is in
accordance with the details you provide on the Insurance
Proposal Form and confirms insurance has been arranged
on your behalf.

Insurance
Proposal Form –
Usually a condition of arranging
insurance. When completing the appropriate form consider
that it maybe used in the event of a claim, ensure that
you complete it comprehensively, any items you do not
show will be considered not insured. Make sure you
specify items of high value or of a special nature, you
may produce your own valued listing and attach it to the
proposal form, ensure that you sign the form and your
own listing

Inventory
A list of the your belongings to be moved or a
list of your belongings in transit or storage

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J – No Terms Return
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K – No Terms Return
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L

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Local
Move –
Move within same country, state, county

Lump
sum –
A rate given based on the information
supplied by you to the mover, this is the price charged
as long as the information supplied is accurate.

L.T.S.
Long Term Storage

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M

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Maid
Service –
Staff to put items into cupboards such
as clothing, bedding, kitchen equipment.

Marine
Insurance –
Insurance
specifically to cover your belongings whilst in transit
over long distances and or across water by vehicle, ship
or aircraft. The policy will cover specific marine
risks, ensure that you are aware of the nature of the
cover and it’s inclusions and exclusions.

Materials
Various items with which your belongings are
packed for safe transit e.g., cartons, crates, bubble
wrap and removal blankets.

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N

 

National
Move –
Move within same country, usually long
distance

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O

Owner
packing –
You choose to pack your belongings
yourself, either into cartons supplied by the mover or
into your own boxes.

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P

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Packing
List –
Numbered
listing of your belongings, with general description and
the condition of items prior to storage, used for
checking that all items placed in store are accounted
for at the time of delivery. You will be asked to sign
the form at the time of collection and delivery in
agreement with the details, noting any exceptions. This
form maybe used in the processing of an insurance claim.

Part
Load –
Your belongings take up part of the space on
a truck or in a container, the cost is therefore shared
and usually results in a saving, suitable for small
moves. Note transit times are usually longer and you
must have some flexibility on your move dates.

Pantechnican
Specialist removal vehicle Pre-Delivery
of Cartons –
Cartons delivered to your home by the
mover in advance of the pick-up date for owner packing. Pre-Packing
Packing staff and materials arrive before the
actual move date to pack and prepare your belongings for
moving. Private
Move –
The person who is moving is responsible for
paying the move charges Professional
packing –
Packing staff and materials supplied by
your mover to carry out packing of your belongings.

Protective
Pads –
Method of packing furniture to prevent
damage in transit

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Q – No Terms Return
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R

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Relocation
Consultant –
To provide advise / information
source on aspects of home relocation, not usually
removal specialist.

Replacement
Insurance that provides replacement of the item
damaged beyond economical repair or lost. Ensure that if
you are required to provide a valued inventory, the
values declared are the replacement value

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S

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S.I.T
Short
Term Storage

Shuttle
Vehicle –
Small vehicle used when access at
residence is restricted, the shuttle vehicle goes
between the house and large removal truck with your
belongings.

Special
Load –
A truck or container carrying your
belongings exclusively, with move dates specified by you
and agreed by the mover. Storage Extension Insurance – The
extension of an original removal insurance policy to
cover a period of storage, for more information see
Insurance Section.

Storage
Modules –
Large wooden container, your belongings
are loaded into them, sealed and then the container is
stacked away

Storage
Vaults –
Large wooden container, your belongings
are loaded into them, sealed and then the container is
stacked away

Storage
Extension Cover –
In
the event that your consignment is placed into storage
you may need to extend an original insurance policy
(Marine Policy usually), to cover for this period. There
is usually an additional premium and you may need to
give your insurance provider / mover written
instructions to do this. It is likely that it will be
for a specified period and therefore you may need to
make further extensions. It is in your best interest to
extend an original policy in order that the cover is
continuous and therefore with one insurer.

Sub-Contractor
A company appointed by your mover to carry out
packing, loading, collection or delivery services on
your movers behalf. Surveyor
A person who will call at your property, discuss
your particular move requirements, usually making a note
of items to be moved, provide information about their
company and a removal quotation.

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T

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Third
Party Services –
Some movers offer to arrange /
co-ordinate additional professional services e.g.
Plumbers, House Cleaners, Waterbed
dismantling/assembling, carpenters, maid service.

Total
Loss –
Insurance
for your belongings on the restricted basis of total
loss only, this is very limited cover and you should
check the details carefully

Transit
Insurance –
Insurance for your belongings whilst
they are in transit, the cover provided maybe Indemnity
or New for Old/Replacement, check the details of the
cover you are offered

Transit
Time –
The time indicated between collection and
delivery of your belongings.

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U

 

Under
Insured –
When the declared value of an item is
less than the cost of replacement, insurance
compensation will be restricted to the value declared as
a maximum level of compensation

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V

Van
Line –
Group of independent moving companies who
co-operate together to provide moving services
throughout a specified country e.g., U.S.A.

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W

 

Warehouse
Handling –
The physical unloading / loading at a
warehouse, this can be carried out by forklift truck of
by manpower

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X – No Terms Return
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Y – No Terms
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